Change or Reschedule Your UPS Delivery

Easily change your UPS delivery — update the address, redirect to another location, or reschedule for a new day.

Based on package contents delivery change restrictions may apply.

Change a UPS Delivery You're Receiving

Delivery change

Change as a Guest

Track your package and select "Change My Delivery" to request a one-time passcode sent to your email - no login needed.

Continue as a Guest

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Change With UPS My Choice

Log in, select your package and choose “Change My Delivery”.

Log In to Change Delivery

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Change a Delivery I’m Receiving

Change a UPS Shipment You’ve Sent

With UPS Delivery Intercept®, you must request an intercept prior to delivery.

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Change a Shipment

Learn More

Note: A UPS intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed.
  • Request the package be returned to you.
  • Redirect the package to another address.
  • Reschedule the delivery for another day.
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Change a Delivery I Sent

Correct Your Delivery Address

Unsuccessful delivery attempt? You can use the “Correct My Address” option to make small adjustments or add necessary details to your address.

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Track Now

  • Track Your Package

    Enter your UPS tracking number.

  • Click “Correct my Address”

    This appears in the yellow bar at the top of the page. If this is unavailable, you’ll need to contact the sender.

  • Make Your Corrections

    Edit the zip code, add an apartment number or make other adjustments.

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Correct My Address

Can I Put a Hold on My UPS Deliveries?

There are a few different ways to request a hold on your deliveries using UPS My Choice.

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  • We can hold onto your package and deliver it once you're back in town.
  • Request we leave your package with a neighbor.
  • Reroute your package to another address, in certain cases.
  • Hold a package for pick up at a UPS location.

Hold a Delivery

Manage Preferences

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FAQ

Why can't I change the delivery address on my package?
Some packages are not eligible for a delivery address change due to shipper restrictions, package status, or security requirements. If available, address change options will appear in UPS My Choice® or your tracking details.
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How do I change delivery instructions for a UPS package?
You can update delivery instructions, including adding a gate/entry code, by tracking your package and selecting Change My Delivery. UPS My Choice® members can also log in to manage delivery preferences, request a different delivery option, or provide instructions for eligible shipments.
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Can I reschedule delivery for a UPS package?
Yes. If your shipment is eligible, you can reschedule delivery through UPS My Choice® or from the tracking page by selecting Change My Delivery. Available options may vary based on the shipment and any restrictions set by the sender.
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How do I request a UPS change delivery address?
For eligible packages, you may be able to request a UPS change delivery address by using Change My Delivery on the tracking page. You can redirect a package to another address or, in some cases, have it held for pickup at a UPS location. Delivery change restrictions may apply.
Is there a change delivery address fee to make a delivery change?
Some delivery change requests may include a fee. UPS notes that fees can apply to delivery changes, but charges are generally assessed only if the requested change is successfully completed.
What is the difference between a UPS address change and a UPS address correction?
A UPS address correction is typically used to make small updates to the delivery address, such as correcting a ZIP Code, adding an apartment number, or including missing address details. A UPS address change generally refers to redirecting a package to a different delivery address when eligible.
How long does an address change take?
The time required for a UPS change of address depends on the shipment status and whether the change request can be processed before delivery. Customers can track their package for the most current status and delivery updates after submitting a change request.
How long can UPS hold my packages while I am on vacation?
Eligible packages can typically be held through UPS My Choice® for up to seven days and delivered within three days of your return. Available hold options and timing may vary based on the shipment and location.
Can I ask the UPS driver to leave my package with a neighbor?
In some cases, you may be able to request delivery to a neighbor through UPS My Choice® or available delivery change options. Availability depends on the package, shipper preferences, and your delivery location.
I missed the delivery of my package and got a notice instead. How do I change my delivery?

Use the UPS Delivery Notice number or the tracking number to track your package for the most current status. If you need to request a delivery change, select Change Delivery on the tracking page. If you are a UPS My Choice member, log in at UPS.com to request a delivery change. If you are a guest, you can make the request using the UPS Delivery Notice number.

Learn more about UPS Delivery Notice

Do I need to enroll in My Choice after I create an account?

Becoming a UPS My Choice member is free and gives you greater control over when and where your shipments will be delivered. As a member, you can request a delivery change such as delivery date or address, pick up deliveries at a UPS location or tell your UPS driver where to leave packages when you aren't home.

Sign Up for UPS My Choice

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